By José Colucci Jr. Each country is free to design the healthcare system that best meets the needs of its citizens. Some did exactly that. France, Italy, Singapore, Spain, New Zealand and UK — to quote a few — have diverse but highly rated healthcare systems. Others should try harder. The US, unfortunately, is among the latter. Healthcare operates at three different levels: The individual patient The care team

By José Colucci Jr. Anyone who has been to a FedEx store or a Starbucks has experienced service design at its best. Every detail of these companies’ offerings — colors, logos, furniture, aesthetics and store style, employee uniforms, and the way they are trained to greet and serve customers —…

Facilitating interdisciplinary exploration of a local health system and connecting opportunities for change — By Adam Zeiner It’s said there’s no path, they’re made by walking.¹ Or if you possess a map, it’s not the territory.² If you don’t know where you’re going or navigating through, how daunting is that first step? And the next? …

By Gwen Gage As our team worked through a global health design challenge last year, we found the breadth and scope of the research was both immense and involved multiple layers of complexity. To help make sense of this complex challenge, I created a visual method for synthesizing design research…

By Caroline Garry This year, perhaps more than ever, our health care system is revealing where it works, and a sobering view of where the system itself is unhealthy. Maybe we share a common reality these days: I write this sitting on a well-worn couch, next to my 5-year-old, while…

By Taylor Cook The COVID-19 Pandemic forced the Design Institute for Health, like offices around the world, to suddenly adjust to working remotely. It was stressful, awkward, and hard — really hard. …

By: Rose Lewis, Natalie Campbell, Diana Siebenaler, Ryann Grindstaff, Kate Payne Reposted from UT School of Design and Creative Technologies 2020 Journal In January 2019, The Design Institute for Health received a grant from a local philanthropic foundation, St. David’s Foundation, to rethink and redesign health at home in collaboration…

By Rose Lewis, Lauren Gardner, Adam Zeiner Edited by Kate Payne Reposted from UT School of Design and Creative Technologies 2020 Journal The general notion of power — of systems of power, of power dynamics, of your professional proximity and access to leaders of institutions and public entities, and the…

By Natalie Privett, Ph.D. Decades of unbridled and escalating dysfunction have had a drastic effect on our individual health, and the pandemic has only served to highlight and exacerbate that dysfunction. The health care system is failing us and the consequences are dire. There is a duality in this dysfunction…